Terms & Conditions for Trade Applications

Trade applications are reviewed within 3 working days. Once we have reviewed your application we will be in contact by email. Upon approval you will be able to access our trade website by clicking on the Trade Login link at the top of the Heart and Home homepage. Type in your given User Name and password to access our trade site. How does this get sent to the user? Here all wholesale prices excluding VAT can be viewed. Upon check out you will be able to see your final amount with VAT included.

A minimum order value of R1500  is required to qualify as a Trade Order. You will not be able to proceed to check out until your order meets the minimum. Should we not have the stock available.......

We require full payment before we dispatch your order. A delivery fee of R170.00 will be added to your invoice on check out. Additional delivery charges may apply for regional areas especially the very remote or large orders.

Payment can be made by credit card or instant EFT (SID) through our secure payment gateway. Once we have received payment we will process your order and dispatch within 2-3 working days subject to stock availability. We endeavour to deliver all trade orders via a door to door courier service within 2-3 days from dispatch. Delivery to regional centers may take a little longer but we pride ourselves in quick turn arounds and will have your order to you as soon as possible.

Trade accounts are offered for relevant resellers either online or with a physical shop premises. Heart and Home reserves the right to refuse Trade Applications and may revoke any such privileges with immediate effect at their discretion.

For more on payments, delivery, refunds and replacements please see our Terms and Conditions. Need to clarify here – will be different to retail terms and conditions.....

If you have any additional queries please email us at info@heartandhome.co.za or call us on 083 538 3096.

The information supplied above is true and correct. I/We hereby confirm that the products purchased from Heart adn Home will be resold for retail purposes only and will not be not bought by a private individual or consortium for personal use. Purchased products will be resold to the end user with the necessary margin applied to the trade price in line with our suggested retail price as per our website. By clicking the submit button I/We agree to these terms.